Privacy policy
PRIVACY POLICY
Last Updated: 31 August 2026
KOVYAN respects your privacy and is committed to protecting the personal information you provide when you shop with us.
This Privacy Policy explains what information we collect, how we use it, and the choices you may have regarding your information.
1. Information We Collect
When you visit or purchase from KOVYAN, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Order details
- Device and browser information
- IP address
- Website activity and interactions
We collect only information that is reasonably necessary to operate and improve our store and provide our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Deliver products
- Send order confirmations and updates
- Provide customer support
- Handle returns and refunds
- Improve our website and products
- Prevent fraud and unauthorized transactions
- Communicate with you about our products and services
- Comply with applicable legal requirements
3. Payment Information
Payments are processed through third-party payment providers.
KOVYAN does not need to store your complete payment card information on our own systems.
Your payment information may be processed according to the privacy policies and security practices of the payment provider you choose at checkout.
4. Information Sharing
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website and technology providers
- Customer support services
- Analytics and marketing providers
We only provide information reasonably necessary for these services.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
5. Cookies
KOVYAN and our service providers may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Understand website usage
- Improve the shopping experience
- Measure marketing performance
You may be able to control cookies through your browser settings.
6. Marketing Communications
If you choose to receive marketing communications from us, we may send information about new products, collections, offers, and other KOVYAN updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.
7. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Third-Party Services
Our website may contain integrations or links to third-party services.
Those services may have their own privacy policies, and KOVYAN is not responsible for the privacy practices of independent third parties.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including rights to request access, correction, deletion, or information about how your data is used.
To make a privacy-related request, contact:
10. Children's Privacy
KOVYAN is intended for a general audience and is not directed toward children under the age required by applicable privacy laws.
We do not knowingly collect personal information from children in violation of applicable law.
11. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised Last Updated date.
12. Contact
If you have questions about this Privacy Policy, contact:
KOVYAN
Email: support@kovyan.com